Dynamic onboarding
A structured registration flow that adapts identity requirements for Indonesian and international volunteers.
CASE STUDY / DIGITAL PLATFORM
Engineering a
digital volunteer
platform for Indonesia.
Hindunesia connects volunteer registration, identity verification, donations, membership, digital member cards, and QR verification in one connected digital flow.
Visit Hindunesia ↗HINDUNESIA
Volunteer
Membership Platform
Registration · Verification · Payment · Membership
01The challenge
Volunteer onboarding is more than a registration form.
Hindunesia required a connected journey where registration, identity processing, payment, membership activation, and verification could work together while keeping sensitive identity information protected.
02What we built
One platform.
Multiple workflows.
The product combines a public volunteer journey with payment, membership, administration, and verification services.
OCR-assisted identity
KTP processing can extract identity information automatically while documents are stored in protected cloud storage.
Connected checkout
DOKU Checkout connects payment confirmation to the volunteer registration and membership workflow.
Digital identity
Successful registration generates a digital member card and a QR-based public verification experience.
03 / VOLUNTEER REGISTRATION
From registration form to a structured onboarding flow.
The experience collects the information required for membership while dynamically adapting the identity section. HTMX keeps the interaction lightweight without turning the flow into a heavy client-side application.
Personal data→Country→Identity→Donation→Membership
RegistrationMembership
04Identity & verification
Sensitive data handled
with a privacy-aware flow.
Identity processing was designed around limited exposure, protected storage, and controlled access.
01KTP / Passport
Identity requirements adapt to the volunteer's country.
02OCR
Identity fields can be extracted from uploaded KTP documents.
03Private Storage
Identity documents are kept in protected cloud storage.
04Signed Access
Administrative document access uses short-lived signed URLs.
05Audit Logs
Administrative access actions are recorded for traceability.
06QR Token
Public verification uses a random token rather than personal data.
05Payment & membership
Payment becomes part of the product flow, not a separate endpoint.
Volunteer Registration↓DOKU Checkout↓
Payment WebhookMongoDBMembershipDigital CardQR TokenDashboard
06Technology
Built with a focused
engineering stack.
RELATED SERVICES
Explore the engineering
behind this product.
This case study connects to the services used to design, build, integrate, and deploy the product.
07 / THE PRODUCT
A connected volunteer platform,
built from the workflow out.
Hindunesia brings registration, identity processing, payment, membership management, digital card generation, and QR verification into one connected product experience.